Customer Service

Ivaco Rolling Mills is the industry leader in providing exceptional customer service. Our customers are supported by a dynamic sales and technical service team committed to satisfying your service, quality and technical needs. This service team is comprised of three groups:

Territory Managers

Our experienced mill representatives are strategically located throughout North America enabling them to be readily accessible.


Keith Campbell - Canada & Export
Paul Kondrat - Michigan
Robert Tulloch - Illinois - Indiana
Tom Moraca - Ohio


For all other areas - 


Inside Sales

The established inside sales group excels in catering to the daily requirements of our customers. From order entry through to the on-time delivery of your product, an open line of communication will ensure all your concerns will be addressed. 



Field Metallurgists

Our senior field development metallurgists call upon decades of experience in the steel industry providing product assessment and development. Strategically placed throughout Canada and the United States, working proactively with customers to provide optimal product quality and assist in process control. 


Ivaco Rolling Mills is focused on its reputation as being the market leader in customer service. The Company's growth and success can in large part be attributed to the ongoing partnerships we've established with our customers. To this end, we remain committed to exceeding all current and future customer needs.